Blog

The Quarterly Business Review I Actually Sit Through

Most internal QBRs are theater. Here's the four-part structure I use for our 18-person team, and what I cut when it drifts back into performance.
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Why the Number Pad on Phones and Calculators Is Flipped

A quick Friday tangent on why calculators run 7-8-9 across the top and phones run 1-2-3 — same ten digits, opposite layouts.
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Pick a Real CRM Before Sales Hits 20 People

Spreadsheets stop working around ten salespeople. Here's how to pick a CRM without three months of vendor demos and a consultant on retainer.
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The Reason Escalators Have Those Weird Yellow Lines

Those yellow borders and stubby brushes on every escalator step aren't decoration — they're the result of decades of very specific accidents.
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Overhead Creep Is the Silent Budget Killer

A quarterly audit of overhead expenses at a 15-person company found $2,400 a month in subscriptions and services we no longer used. Here's how I run it.
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The Reason Piano Keys Are Black and White

A quick Friday detour into why piano keyboards look the way they do, and why the black keys weren't always black.
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Stop Emailing Attachments Between Your Own Staff

If your 15-person team is still emailing spreadsheets back and forth, you already have a version-control problem. Here's the fix and why it matters now.
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The Post-it Note Was a Failed Glue Experiment

The little yellow square on your monitor exists because a 3M scientist invented a glue that wasn't sticky enough, and nobody knew what to do with it.
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The Non-Compete Clause I Stopped Using

Non-competes for a 15-person company are mostly theater. Here's what I use instead, and why the switch made hiring and firing cleaner.
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The Reason Ketchup Bottles Are Shaped Like That

The classic Heinz ketchup bottle has an octagonal neck for a reason, and it's tied to a very specific tapping ritual most people get wrong.
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  • We needed help getting our new staff set up with proper access after a round of hiring. Amanda sorted through what we had, cleaned up some gaps in our documentation, and had everything in order within a week. Good process, no hassle.
    Simone A. August 2026
    We brought SBATC in to sort out our payroll setup after adding a few part-time staff. Amanda walked us through the whole process and had everything configured correctly within a week. It was a relief to stop doing it manually.
    Lena C. August 2026
  • We had been operating on a patchwork of old computers for years and finally decided it was time to replace them. Alexander came out, assessed what we actually needed, and had everything set up and running within a couple of days. No drama, no surprises on the bill.
    Okonkwo P. September 2026
    We had been putting off setting up a proper phone system for way too long. They came in, assessed what we actually needed, and had everything running within a couple of days. It was a straightforward process and the pricing was fair. We should have done this sooner.
    Marcus W. September 2026
  • We needed help getting our new staff set up with proper access after a round of hiring. Amanda sorted through what we had, cleaned up some gaps in our documentation, and had everything in order within a week. Good process, no hassle.
    Simone A. August 2026
  • We brought SBATC in to sort out our payroll setup after adding a few part-time staff. Amanda walked us through the whole process and had everything configured correctly within a week. It was a relief to stop doing it manually.
    Lena C. August 2026
  • We had been operating on a patchwork of old computers for years and finally decided it was time to replace them. Alexander came out, assessed what we actually needed, and had everything set up and running within a couple of days. No drama, no surprises on the bill.
    Okonkwo P. September 2026
  • We had been putting off setting up a proper phone system for way too long. They came in, assessed what we actually needed, and had everything running within a couple of days. It was a straightforward process and the pricing was fair. We should have done this sooner.
    Marcus W. September 2026
About
At Snyder Business and Technology Consulting, we offer a comprehensive suite of services to empower small businesses to achieve their financial and operational goals. With over 15 years of experience in senior leadership roles and a doctorate in business management, our co-founder, Amanda Snyder, brings a wealth of knowledge and a track record of success to support your business needs.
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